Care Inspectorate

The Care Inspectorate are the governing body employed by the Scottish Government to inspect all care services, including all child care providers.

EXTRACT TAKEN FROM LOCAL NEWSPAPER, 'THE EVENING EXPRESS' JUNE 2020

Aberdeen nursery receives highest inspection ratings in Scotland

An Aberdeen nursery has been recognised as one of the best in the country for the delivery of child care services during the pandemic.

KingsWellies Nursery achieved one of the highest ratings ever recorded in Scotland during a surprise inspection last year.

Inspectors from the Care Inspectorate turned up to to evaluate how well children were being supported throughout the challenges of the last 18 months.

Following weeks of further scrutiny including interviews with managers, workers, and parents and analysis of infection control procedures, the north-east facility was awarded a level 5, very good rating.

It marks the second time the nursery has received a very good rating after receiving a glowing report in 2019.

Succeeding amidst adversity

Nursery director Kerry Robertson said the Care Inspectorate’s findings are a fitting testament to the hard work, resourcefulness and resilience shown by the entire KingsWellies team during this most challenging of times.

She said: “We are all extremely proud of how well our team has been able to protect and look after our children, staff and families during the last 18 months – whilst all the time continuing to provide only the highest quality of care and education.

“This has been no easy task – but strong communication before, during and after lockdown really eased the transition for our families and staff.

“Although we have always achieved ‘Very Good’ Level 5 scores in previous inspections, the result of this Covid-19 inspection is a much greater deal for us.

“We have all just experienced the most challenging year of our lives – and this very positive report is signalling that things are beginning to get back to normal for the communities we serve.”

Glowing report from inspectors

Inspectors found the nursery, which is registered to provide care for a maximum of 123 children at any one time, found parents were satisfied with the level of care provided as staff supported youngsters in learning through interesting activities.

Inspectors also praised staff for their communication with parents during the pandemic.

In their report, they wrote: “Parents confirmed that staff maintained very good communication during lockdown, and this continued when children returned to nursery…and were happy with how pro-active staff were in applying relevant COVID-19 guidance during drop off and pick up of children.”

Inspectors also concluded that KingsWellies had no further requirements or recommendations for improvement.

The findings come as the nursery prepares to open a new extension at the Prime Four Business Park in August 2021.

Vow to continue to their hard work

The director said staff will continue to deliver high standards moving forward for generations of young people to come.

“We will continue to strive to provide the highest quality of care and education for all our children and are very excited about the forthcoming expansion.

“This will allow us to extend our childcare provision to more children in and around the local Prime Four community.”

Care Inspectorate Report - November 2018

KingsWellies Nursery was inspected during a two week period in November 2018 by the Care Inspectorate. This is our SECOND care inspection since opening in April 2015. We are absolutely delighted to attach our report for your information. We were awarded Grade 5 (Very Good) in ALL categories of the inspection. In addition, we have NO requirements, NO recommendations and NO action plan to complete from the Care Inspectorate. We have shown great improvements since our first inspection in May 2016.  We are thrilled! 

Please be rest assured however that we will NOT become complacent. We will NOT sit on our laurels. We will continue to improve and to provide the VERY BEST service possible. We aim to achieve Grade 6 (Excellent) in all future inspections and to stand out as a sector leading nursery. We will continue to aim for excellence throughout all that we do. We are a TEAM and could not do it without ALL of our stakeholders who are so very important to us. Thank you from the bottom of our hearts!

Please give us your comments about our Inspection Report. You can find hard copies of our Report in our reception area, download from www.careinspectorate.com or click on the link below.

Care Inspectorate Report - May 2016

We have now received our Care Inspectorate Report (May 2016) and are REALLY delighted with it! WELL DONE everyone! We aim to continue to improve and reach EXCELLENCE (sector-leading) in EVERY area by the time we have our second inspection. We will be producing an Improvement Action Plan as a direct result of our inspection and will share this with you in due course.

Please give us your comments about our Report – you can find a feedback sheet in reception.  You can find hard copies of our Report in our reception area, download from www.careinspectorate.com or click on the link below.

Look what our parents said about us to the Care Inspectorate - May 2016.

“Kerry and the team go above and beyond the call of duty to give the children the best possible experiences they can whilst at nursery. We really feel part of the KingsWellies family.”

“A lovely stimulating nursery. I can confidently leave my child and know that she is going to have a fun filled day full of learning. Manager, Kerry is always available and happy to discuss any queries.”

“We have used a number of nurseries due to relocation and we could not be happier with this one. Our child is thriving. The manager is ambitious, driven, hardworking, caring, approachable and friendly.”

“Our child is always so happy to go into nursery. It is a pleasure to see her so happy and it makes it so easy for us to leave her there as we know she will be happy and very well looked after. All the staff in the nursery know her name and that we are her parents.”

“KingsWellies provides an educational, fun filled learning environment, where staff know the children and understand each child’s individual needs. The atmosphere is family-like and the children are encouraged to progress. The staff have a wide range of skills and interests which they share. I feel secure knowing my child’s best interest will be considered.”

“Fantastic facilities with highly motivated and enthusiastic staff. Great outdoor space.”

“The quality of care and range of activities and foods are brilliant and I’m very happy with the care and service they provide.”

 “This is one of the friendliest nurseries I have been in. we are always welcomed and acknowledged. Credit to Kerry and her staff team.”

“I do not have a single negative thing to say about the nursery. My child loves going. The staff are lovely, friendly and enthusiastic. The owner knows every child and makes every effort to speak to children/parents when she sees them.”

“We regularly receive newsletters and emails with updates and news of what’s happening in the nursery and really appreciate what the manager and her team are trying to achieve for the children of KingsWellies.”

Education Scotland Inspection Report (May 2017)  LINK